What Chesterbrook Homeowners Say About Level Two Chimney Chesterbrook
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those visits ended with a written record, a photo archive, and a homeowner who knew exactly what condition their flue was in. Reviews matter because they’re the only marketing we don’t write ourselves. Here’s what your neighbors in Chesterbrook and the surrounding townships have said after we swept their chimneys, camera-scanned their flues, and handed them the documentation Clause 4 of the Haven Standard requires.
Recent Reviews
“We bought a place near Valley Forge Park last fall and the inspector said the chimney ‘looked fine.’ Corrine’s tech ran a camera up the flue and showed us Class III glazed creosote halfway up the liner, thick as peanut butter. We could see it on the screen ourselves. Written price was $285 for the sweep and Level 2 inspection, done that morning, and we got the photos emailed before he packed up.”
Kevin M., Chesterbrook
“Our fireplace in Wayne smelled like a campfire every time it rained. Level Two found the crown was cracked and water was seeping down the flue, mixing with old soot. They didn’t push a rebuild on us, just showed the camera footage, explained the three options, and gave us a written price for each. We went with the crown seal and a sweep. Smell’s gone, and we’ve got the photo record if we ever sell.”
Emily T., Wayne
“I’ve been burned by contractors before, so the ‘written price before work starts’ thing got me in the door. Had them sweep our chimney in Chester Springs before burning season. Tech was uniformed, texted when he was ten minutes out, and the license number was right on his paperwork. Camera scan found a bird’s nest in the smoke chamber, not the flue, which is why we’d never noticed it. Removed it, swept everything, $240 total. No surprises, no upsell.”
Hector R., Chester Springs
“Called for a second opinion after another company said we needed a full liner replacement for $4,200. Corrine’s team ran their camera, showed us the liner was actually in decent shape, just had some spalling at the top course of brick. Recommended a partial repair and a sweep, total came to $680. The difference was having the actual footage to look at instead of just taking someone’s word. Haven Standard Clause 4 saved us three grand.”
Megan W., Chesterbrook
“Rental property in King of Prussia, tenant said the fireplace was smoking back into the room. Level Two came out, camera scan showed the damper was installed backward by whoever ‘renovated’ before we bought it. They didn’t just sweep it and leave, they explained why the smoke chamber was drafting wrong and gave us a written scope to fix it. Sent the photos to my insurance agent too. Professional is an overused word, but they actually are.”
Kevin M., King of Prussia
“I’m the kind of person who reads every clause in a contract, so I appreciated that they actually cite their own standard. Had a sweep done in February, and in March we noticed a small crack in the firebox we hadn’t seen before. Called back, Corrine sent the same tech, he pulled the photo record from our visit, and confirmed the crack was already there but hidden behind ash. No charge for the revisit, and they documented it for our file. That’s the 365-Day Done Right Promise in action, not just words on a website.”
Emily T., Chesterbrook
“Older home in Devon, original chimney from 1967. Previous owners never swept it, or if they did, they didn’t document it. Level Two’s camera found a partially collapsed clay liner and a smoke chamber that was parged with something that looked like driveway cement. Corrine walked us through the rebuild options, showed us comparable jobs from their archive, and we got a written price for a stainless steel DuraFlex liner install and proper parging. Took three days, they cleaned up every afternoon, and we’ve got the full photo record including the ‘before’ shots that made us wince.”
Hector R., Devon
“Scheduled a routine sweep in Chesterbrook before the holidays. Tech found a deteriorated chimney cap that was letting water straight onto the flue liner. Instead of just noting it and moving on, he showed me the rust stains on the camera, measured the flue, and had three cap options with written prices ready by the time the sweep was done. Went with a Gelco stainless cap. Installed same visit. That’s how you actually do upfront pricing, not ‘we’ll send you a quote later.'”
Megan W., Chesterbrook
Why Customers Trust Us
Every review above touches on the same things we built the Haven Standard around: a written price before anyone touches a tool, a camera inspection you watch in real time, and a photo record you keep. Clause 1 means no sticker shock. Clause 4 means no he-said-she-said about what your flue looked like. The 365-Day Done Right Promise means if we miss something or if something doesn’t hold up, we make it right without a fight.
We’ve been doing this since 2009 with materials sourced through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. Not because brand names impress anyone, but because they keep our prices honest and our repairs predictable. Our technicians are background-checked, uniformed, and assigned by name, not dispatched anonymously. You get a text when they’re on the way, and their license number is on every page of paperwork.
If you’ve got a written estimate from another sweep company and something about it doesn’t sit right, bring it to us. Free Second Opinion, no obligation, and we’ll run our camera so you can see what they saw, or didn’t see.
Call (484) 806-9176 to book your chimney cleaning and Level 2 inspection. Live person answers, 24 hours a day.
Written by Corrine Halstead, Owner at Level Two Chimney Chesterbrook, serving Chesterbrook since 2009.